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Royal Bank of Scotland (RBS) Business Credit Card Reviews


Last Updated: 20 May 2025
Reviewed By: Ian Wright (Managing Director)

Royal Bank of Scotland is one of the longest-running banks in the UK as it was first established in Edinburgh in 1727. They are now part of the NatWest Group and have 3.3 million customers. They offer banking and financial services to personal and business customers. Their business products include bank accounts, credit cards, overdrafts, loans, mortgages, invoice finance, asset finance and trade finance.

Royal Bank of Scotland credit cards

Sections

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  • Royal Bank of Scotland Credit Card Options
    • Business Credit Card
    • Business Plus Credit Card
    • onecard
    • Virtual Card Solutions
  • Royal Bank of Scotland Credit Card Eligibility
  • Royal Bank of Scotland Credit Card Rates
  • Royal Bank of Scotland Credit Card Calculator
  • Royal Bank of Scotland Credit Card Reviews
  • How To Apply For A Royal Bank of Scotland Credit Card?
  • Pros
  • Cons

Royal Bank of Scotland Credit Card Options

Royal Bank of Scotland offers a collection of credit cards and charge cards for businesses, these are:

Business Credit Card

  • Annual card fee of £30 per cardholder which is waived for the 1st year, 2nd year onwards is also waived if spending is over £6,000 per year
  • Minimum credit limit of £500 and maximum subject to status
  • Up to 56 days of interest-free credit
  • Representative 24.3% APR (variable)
  • Business Savings from Mastercard’s free merchant discount programme

Business Plus Credit Card

  • Annual fee of £70 per cardholder
  • Minimum credit limit of £500 and maximum subject to status
  • Representative 29% APR (variable)
  • Up to 56 days of interest-free credit
  • Earn up to 2% cashback up to £400 per year
  • No charges for purchases abroad
  • Business Savings from Mastercard’s free merchant discount programme

onecard

  • Annual fee of £45 per cardholder
  • Monthly interest of 1.6%
  • Manage through the ClearSpend app
  • Use for business procurement, travel and entertainment

Virtual Card Solutions

  • Fees not disclosed
  • Up to 56 days of interest-free credit
  • Suitable for air travel, hotels, car hire and rail bookings
  • Easier reconciliation with unique transaction numbers
  • Bespoke reports

Royal Bank of Scotland Credit Card Eligibility

Royal Bank of Scotland only offers its credit and charge cards to existing customers only.

Business credit card has a requirement of a turnover below £2 million.

Business Plus credit card has a maximum turnover of £6.5 million.

onecard has a minimum turnover of £2 million.

Virtual card solutions have a minimum turnover of £25 million.

Royal Bank of Scotland Credit Card Rates

Royal Bank of Scotland card rates are:

  • Business credit card has a representative 24.3% APR (variable) and is £30 per cardholder per year
  • Business Plus credit card has a representative 29% APR (variable) and is £70 per cardholder per year
  • onecard has a monthly interest of 1.6% and is £45 per cardholder per year
  • Virtual card solutions charges are not disclosed

Royal Bank of Scotland Credit Card Calculator

Royal Bank of Scotland doesn’t have a credit card calculator.

Royal Bank of Scotland Credit Card Reviews

Customer reviews on Royal Bank of Scotland are mixed across the review sites but the volume is highest for the poor reviews.

The largest number of reviews are on Trustpilot with 88% of reviewers scoring them as bad. Most comments are negative and include poor communication and customer service, bank closures, unresponsive and unprofessional, problems with online banking and the mobile app. The reviews on Review Centre have the same overall score and similar comments with only 11% of reviewers willing to recommend the bank.

More positive comments can be found on Review.co.uk and Smart Money People with reviewers comments including easy to use app, products are easy to take out, friendly and helpful staff, good branch service, and generally positive customer service.

A survey on banking service providers conducted by Which? placed Royal Bank of Scotland at the bottom of the list with a customer score of 56%. Customers rated the bank’s services out 5 and Royal Bank of Scotland received 3 out of 5 for most aspects including communication, customer service, handling complaints, mobile app, online banking and benefits. Transparency of charges and service in-branch both received 2 out of 5.

Trustpilot – 1.4/5 (based on 576 reviews)
Google Reviews – no reviews
Reviews.co.uk – 3.0/5 (based on 4 reviews)
Review Centre – 1.4/5 (based on 159 reviews)
Smart Money People – 4.03/5 (based on 432 reviews)
Which? 56% Which? Customer score

How To Apply For A Royal Bank of Scotland Credit Card?

If you want to apply for a credit card or charge card from the Royal Bank of Scotland, you can apply online.

Pros

  • Provides a range of credit and charge card options
  • Offers up to 56 days of interest-free credit
  • Mastercard discount programme is available

Cons

  • Poorly rated in customer reviews
  • Which? customer survey ranked them the lowest of the banks

Website: Royal Bank of Scotland Credit Card

Disclaimer: Businessfinancing.co.uk is a business finance and lending research and information website publisher. We are not a lender, bank, broker and/or other financial institution and as such we are not authorised or regulated by the FCA to offer financial advice. We can't recommend any of the products and/or services featured on the site. Companies are ranked in no particular order and higher ranking does not imply one company is better than another. We work with FCA authorised and regulated firms who may pay us a commission for referring you to them but this has no impact on our content and helps keep this website free to use.



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