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PayCaptain User Reviews & Pricing For 2025


Last Updated: 20 May 2025
Reviewed By: Ian Wright (Managing Director)

Find out what actual customers of PayCaptain payroll software think about it.

Or better yet leave your own review.

We also go over how much PayCaptain costs, what features it offers and what other reviewers think about it.

Sections

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  • PayCaptain User Reviews
    • PayCaptain Review Summary
    • Recent PayCaptain Reviews
    • Submit A Review For PayCaptain
  • Key PayCaptain Information
  • PayCaptain Reviews From Other Websites
  • PayCaptain Prices
    • PayCaptain Free Plan / Free Trial
    • Paid Plan Costs
  • PayCaptain Features
    • Standard Features
    • NA Features
    • NA Features
    • Other Software Integrations
    • Popular Features List:
  • Pros & Cons
    • Pros
    • Cons
  • Other Payroll Software Topics

PayCaptain User Reviews

PayCaptain Review Summary

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Recent PayCaptain Reviews

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PayCaptain homepage

Key PayCaptain Information

Software Name: PayCaptain
Company Name: PayCaptain
Listed On HMRC Website: Yes
Listed As Free By HMRC: No
Business Size: Enterprise
Sector Focus: None

Click to visit the PayCaptain website

PayCaptain Reviews From Other Websites

  • Trustpilot: 4.5 out 5 based on 14 reviews.
  • iPhone App Store: 4.8 out of 5 based on 12 reviews.
  • Android App Store: 4.5 out of 5 based on 8 reviews.

PayCaptain Prices

PayCaptain prices

How much does PayCaptain cost? Here is what they publish on their website:

PayCaptain Free Plan / Free Trial

  • Offers A Free Plan? No
  • Offers A Free Trial? No
  • How Long Does The Free Trial Last? Not Applicable

Paid Plan Costs

Here are the names for for the various plans PayCaptain offers and how much they cost per month:

  • Standard: NA
  • NA: NA
  • NA: NA

PayCaptain Features

PayCaptain prices

Standard Features

  • Cloud Based Payroll Software
  • Registered with the Financial Conduct Authority
  • Flexible Payments
  • Hi-tech bureau service
  • Analytics & pay gap reporting
  • Sends all payments to employees via Faster Payments (not BACS)
  • Open APIs allow for robust integrations with third-party systems.

NA Features

NA

NA Features

NA

Other Software Integrations

  • Hibob
  • Birdie
  • Deputy
  • Yapster
  • Phase 3
  • Rotaready
  • Silver Cloud
  • PensionSync
  • Includability
  • Collegia

Popular Features List:

  • Run Unlimited Payrolls: No
  • Automatic Tax Filing & Payments: No
  • Live Customer Support: No
  • Ability To Manage Employee Benefits: Yes
  • Employee Access to Platform: Yes
  • Direct Deposits: No
  • Expense Reimbursements: Yes
  • Time Off Tracking: NA
  • Handle Deductions From Pay: No
  • Debt Repayment From Pay: PayCaptain
  • Background Checks: No
  • Offers An API: Yes
  • Create Payslips: No
  • Create P45: No
  • Create P60: No
  • Bonus Incentive Pay: Yes
  • Pension Filing: Yes
  • Statutory Payments (E.g. Sick Pay, Maternity Pay, etc.): No
  • Direct HMRC Submissions: Yes
  • RTI Compliant: Yes

Pros & Cons

The following pros and cons come from Trustpilot and other third-party review sites from around the web.

Pros

  • Seamless transition and great support tram
  • Good app that’s accessible by employees; but really impressed at the end of the day by the customer service from the operations and payroll managers (Thanks [SENSITIVE CONTENT]!)
  • The software is extremely intuitive and user friendly from both an admin and end employee perspective.
  • All app/web-based so I can run payroll at my fingertips from my mobile. It’s all visual and is easy for our employees to use too. The built-in features of on-demand pay and digital wallets help with the financial well-being of our people.
  • The integration process was simple and straightforward.

Cons

  • N/a nothing to report. A great solution for us at ballie
  • Probably could use a UX improvement in terms of how it looks but it’s not really an issue; all the matters is that it works well and it does! Doesn’t yet sync with Xero – though it does allow you to download journal entries; looking forward to it directly sync with Xero (when will it come?)
  • Nothing so far, everything has been a breeze!
  • Opportunity to automate some communication away from email to make the experience even better
  • The only feature we feel is missing is the accessibility to past employees P45’s.

Other Payroll Software Topics

  • Best Small Business Payroll Software
  • List of UK Payroll Software Companies
  • Free UK Payroll Software
  • How Much Does Payroll Software Cost? UK Cost Comparison

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