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Citrus HR vs PrimePAY: UK Reviews & Prices Compared


Last Updated: 20 May 2025
Reviewed By: Ian Wright (Managing Director)

Which payroll software is better Citrus HR or PrimePAY?

We compare them based on real user reviews, prices and what features they both offer.

Citrus HR homepagePrimePAY homepage

Citrus HR vs PrimePAY Basics


Citrus HR
PrimePAY
Software WebsiteCitrus HR WebsitePrimePAY Website
Company NameCitrus HRPrimePRO Software Limited
Target Company Size (Small, Medium and/or Enterprise)MediumEnterprise
Industry FocusNoneNone

Citrus HR vs PrimePAY Reviews

Wondering if Citrus HR or PrimePAY has better user reviews. We compared them below.

Citrus HRPrimePAY
Listed On HMRC WebsiteYesYes
Trustpilot RatingNo Rating3.8
Number of Trustpilot ReviewsNo Reviews2
iPhone App RatingNo iPhone AppNo Rating
Number of iPhone ReviewsNo ReviewsNo Reviews
Android App RatingNo Android AppNo Rating
Number of Android ReviewsNo ReviewsNo Reviews
Please note ratings we’re accurate at the time of writing but may have since changed

Citrus HR vs PrimePAY Prices

Which is cheaper Citrus HR or PrimePAY? Here are their prices compared.

Citrus HR pricingPrimePAY pricing

Free Plans & Trials

Citrus HRPrimePAY
Listed As Having Free Plan By HMRC?NoNo
Free Plan?NoNo
Free Trial?YesNo
Free Trial Length?14 daysNot Applicable
Data taken from each company’s website at the time of writing but may have since changed.

Paid Plan Prices

Citrus HRPrimePAY
Cheapest Plan Cost Per Month£2.50$99
Mid-Tier Plan Cost Per MonthNA$125
Top Plan Cost Per Month£8.00$200
Data taken from each company’s website at the time of writing but may have since changed.

Citrus HR vs PrimePAY Features

Citrus HR featuresPrimePAY features

Citrus HR Basic Features

  • Streamline new starter onboarding
  • Holiday management
  • Claim/approve expenses, process payroll
  • Secure employee database
  • Performance management
  • Powerful reporting
  • Self-serve and mobile optimised platform
  • Add payroll for £1p/m per payslip

Citrus HR Software Integrations

  • Xero
  • Quickbooks

PrimePAY Basic Features

  • Unlimited Payrolls
  • Tax Payments & Filings
  • Workers Compensation
  • Direct Deposit & Debit Card
  • On-Demand Pay for Employees
  • Employee Onboarding
  • Payroll & New Hire Reporting
  • Garnishments
  • 24/7 Help Center
  • Customer Portal
  • Chat and Email Support

PrimePAY Software Integrations

  • NOW
  • NEST
  • Peoples Pension
  • Well Plan

Common Feature Comparison

Citrus HRPrimePAY
Unlimited PayrollsNoYes
Automated Tax Filing and PaymentsNoYes
Live Customer SupportNoYes
Ability To Manage Employee BenefitsNoYes
Employee Access To PlatformYesYes
Direct DepositNoYes
Expense ReimbursementYesNo
Time Off TrackingNoYes
Handle Deductions From PayYesNo
Debt Repayment From PayNoNo
Employee Background ChecksNoNo
Has An APIYesYes
Create PayslipYesNo
Create P45YesNo
Create P60YesNo
Pay For Salaried EmployeesYesYes
Pay For Hourly EmployeesYesYes
Bonus / Incentive PayNoNo
Pension FilingYesYes
Statutory Payments (E.g. Sick Pay, Maternity Pay, etc.)NoNo
Direct HMRC SubmissionsYesYes
RTI CompliantNoNo

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