Pento User Reviews & Pricing For 2025 - BusinessFinancing.co.uk

Find out what actual customers of Pento payroll software think about it.

Or better yet leave your own review.

We also go over how much Pento costs, what features it offers and what other reviewers think about it.

Pento User Reviews

Pento Review Summary

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Key Pento Information

Software Name: Pento
Company Name: Pento
Listed On HMRC Website: Yes
Listed As Free By HMRC: No
Business Size: Medium
Sector Focus: None

Click to visit the Pento website

Pento Reviews From Other Websites

Trustpilot: 4.6 out 5 based on 134 reviews.
iPhone App Store: No iPhone App out of 5 based on No Reviews reviews.
Android App Store: No Android App out of 5 based on No Reviews reviews.

Pento Prices

How much does Pento cost? Here is what they publish on their website:

Pento Free Plan / Free Trial

Offers A Free Plan? No
Offers A Free Trial? No
How Long Does The Free Trial Last? Not Applicable

Paid Plan Costs

Here are the names for for the various plans Pento offers and how much they cost per month:

Core: Not Listed
Plus: Not Listed
Premium: Not Listed

Pento Features

Core Features

Automated payroll calculations
Monthly pay schedule
Pay changes until payday
Payslip distribution
Automated salary payments
Automated payments to HMRC
Xero accounting integration
Quickbooks accounting integration
Integrated pensions
Automated pensions compliance
RTI submissions (EPS and FPS)
Update student loans
Employee tax codes checks and updates
End of tax year duties
Rates and thresholds updates
Payroll report
Employee summary report
Pension report
Employee activity history
Onboarding and data migration
Day-to-day payroll support
Guided Customer Success

Plus Features

Automated payroll calculations
Monthly pay schedule
Fortnightly pay schedule
Pay changes until payday
Payslip distribution
Automated salary payments
Automated payments to HMRC
Bank payment files
Change payday for any month
Enhanced parental pay policies
Xero accounting integration
Quickbooks accounting integration
Netsuite accounting integration
Custom payroll journals
HRIS integrations
Employee payroll hub inside HRIS
Integrated pensions
Non-standard pensions
Automated pensions compliance
RTI submissions (EPS and FPS)
Update student loans
Employee tax codes checks and updates
End of tax year duties
Rates and thresholds updates
Reporting all benefits via P11D
Payrolling Benefits in Kind (BIK)
Payroll report
Employee summary report
Pension report
Variance report
Employee activity history
HRIS sync logs
Onboarding and data migration
Day-to-day payroll support
Guided Customer Success

Premium Features

Automated payroll calculations
Monthly pay schedule
Fortnightly pay schedule
Pay changes until payday
Payslip distribution
Automated salary payments
Automated payments to HMRC
Bank payment files
Custom bank payment files
Change payday for any month
Enhanced parental pay policies
Xero accounting integration
Quickbooks accounting integration
Netsuite accounting integration
Custom payroll journals
HRIS integrations
Employee payroll hub inside HRIS
Integrated pensions
Non-standard pensions
Automated pensions compliance
RTI submissions (EPS and FPS)
Update student loans
Employee tax codes checks and updates
End of tax year duties
Rates and thresholds updates
Reporting all benefits via P11D
Payrolling Benefits in Kind (BIK)
Payroll report
Employee summary report
Pension report
Variance report
Gender pay gap report
Custom reports
Employee activity history
HRIS sync logs
Single sign-on
Onboarding and data migration
Day-to-day payroll support
Guided Customer Success
Dedicated Customer Success Manager
Expert payroll advice from CIPP members

Other Software Integrations

HiBob
BambooHR
CharlieHR
Humaans
Personio
PeopleHR
Xero
Netsuite
Quickbooks
Custom journals

Popular Features List:

Run Unlimited Payrolls: No
Automatic Tax Filing & Payments: Yes
Live Customer Support: Yes
Ability To Manage Employee Benefits: Yes
Employee Access to Platform: Yes
Direct Deposits: No
Expense Reimbursements: No
Time Off Tracking: Not Listed
Handle Deductions From Pay: No
Debt Repayment From Pay: Pento
Background Checks: No
Offers An API: No
Create Payslips: Yes
Create P45: Yes
Create P60: Yes
Bonus Incentive Pay: No
Pension Filing: Yes
Statutory Payments (E.g. Sick Pay, Maternity Pay, etc.): Yes
Direct HMRC Submissions: Yes
RTI Compliant: Yes

Pros & Cons

The following pros and cons come from Trustpilot and other third-party review sites from around the web.

Pros

We always thought of payroll as something boring and annoying. Now it’s just a few clicks every month and that’s it.
It’s easy to use, even for non-technical users.Excellent customer support service.It has a wide range of features, including automated payroll processing, integration with different software, and employer self-service.
Pento integrates with bamboo hr which makes things a lot easier. It is also fairly self explanatory what is where. It is good that employees get email payslips
Once everything was up and running, I probably spend less than two minutes per month running payroll. UI is pretty intuitive and easy to navigate. When you have experience with other products, running payroll with one click feels like magic.
Pento has a great user interface and it makes payroll very easy to process each month. a lot of the payroll tasks which usually used to be manual are automated and also reassures that you are doing the same method of calculation each month e.g calculating gross pay for joiners and leavers mid-month, nil pay for employees etc…

Cons

Not much, every time we have a small issue Pento support is there and addresses it very fast.
the interface can be a bit clunky at times. It’s also not as customizable as I would like.
Sometimes the pensions integration is dodgy or there are bugs that we spot in auditing and have to ask pento to fix
The setup took some time, as we needed to set up all employees and link the bank account. Be sure not to change in the last days of the month.
Not being able to see future payrolls and essentially being able to plan ahead. A few other bits that you need to contact the CS team for e.g. adding new approval users. The price is also quite expensive to the other traditional payroll softwares out there but can see it’s use case for those that do not have any payroll background. Also, I usually request sales & CS bonuses from the leads every month and would be nice to have them update the figure directly themselves rather than it go through me to avoid errors and save time.