ICICI Bank Commercial Mortgage User Reviews
Review Summary
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ICICI Bank UK is a subsidiary of ICICI Bank Ltd which is an Indian multinational bank. ICICI Bank was launched in the UK and Europe in 2003. In the UK, ICICI Bank has seven branches across London, Birmingham and Manchester. They provide bank services in the UK that include current accounts, savings and deposit accounts, money transfer services and commercial real estate.
ICICI Bank Commercial Mortgage
ICICI Bank offers commercial property finance that is designed to help businesses to grow their property portfolio, refinance or release equity. This offers:
- Loans of £1 million to £25 million
- Terms of up to 7 years
- Loan to value of up to 60%
- Suitable for properties in England, Scotland and Wales
- Can be used for offices, retail, light industrial, warehousing, hotels, mixed-use, residential, HMOs and student accommodation
ICICI Bank Commercial Mortgage Eligibility
ICICI Bank doesn’t have any eligibility criteria on its website for its commercial property finance.
ICICI Bank Commercial Mortgage Rates
ICICI Bank doesn’t disclose what their commercial property finance rates are.
ICICI Bank Commercial Mortgage Calculator
ICICI Bank doesn’t have a mortgage or property finance calculator.
ICICI Bank Commercial Mortgage Reviews
There are reviews on several of the leading customer review sites which are made up of personal and business customers as well as customers from across the world which may not accurately reflect the service provided to business customers in the UK.
Trustpilot reviews are largely negative with 92% rating ICICI Bank as bad. The reviewers’ comments tend to be from customers outside the UK, these include frozen accounts, difficulties speaking to someone, and poor customer service with a lack of empathy.
Review Centre reviews are also poorly rated with most reviewers giving them 1-star and more reviews on this site appear to be from UK customers. Comments include issues opening accounts, problems accessing and transferring funds, and poor customer service.
There are only 3 reviews on Smart Money People which were all positive and were for their personal current account and savings accounts. Feedback included simple products, competitive rates and high-interest rates.
Trustpilot – 1.3/5 (based on 496 reviews)
Google Reviews – no reviews
Reviews.co.uk – no reviews
Review Centre – 1.2/5 (based on 203 reviews)
Smart Money People – 5.0/5 (based on 3 reviews)
How To Apply For A ICICI Bank Commercial Mortgage?
If you want to apply for commercial property finance from ICICI Bank you can enquire online first and then one of their Relationship Managers will contact you to discuss your needs and provide you with an application form.
Pros
- Offers property finance that can be used for a range of purposes
- Suitable for a wide variety of property types
Cons
- No eligibility or rate information is available
- Less well-known bank with few branches
- Poorly rated in customer reviews
Website: ICICI Bank Commercial Mortgage